Services
Our IT Services
We deliver business-critical IT solutions designed to protect your operations, support your growth, and eliminate downtime. Whether you're a construction firm, contractor, or a compliance-driven organization, our services are built to work the way your business does: fast, secure, and reliable.
Cybersecurity Services
Get true end-to-end protection against today's evolving threats. From firewalls and endpoint protection to email filtering and employee training, our cybersecurity stack is built around your workflows—so you're always secure without compromising productivity.
Managed IT Services
Our all-inclusive managed IT services provide ongoing support, monitoring, patching, and issue resolution—so you can focus on building your business, not fixing tech problems. We prevent issues before they impact your productivity.
Co-Managed IT Services
For companies with internal IT staff, our co-managed services offer the perfect partnership. We provide additional tools, advanced expertise, and scalable support—helping your team focus on strategic initiatives without burning out on daily support tickets.
Cloud Services
We help businesses transition to the cloud with purpose. From secure file sharing and scalable storage to cloud-based infrastructure and app hosting, our cloud solutions are designed to improve performance, boost mobility, and cut costs.
Phone Systems
Our phone solutions deliver enterprise-quality voice systems at a fraction of the cost of traditional phone lines. We handle design, implementation, call routing, and support—ensuring clear, reliable communication no matter where your team works.
Microsoft 365 Services
We make Microsoft 365 work harder for your business. From email migration to Teams collaboration and SharePoint optimization, we manage your licenses, support your users, and secure your Microsoft environment from end to end.
Business Video Surveillance Systems
Our surveillance systems go beyond basic camera installs. We provide intelligent, high-resolution video monitoring tailored for commercial environments, job sites, and high-risk areas—complete with real-time alerts, remote access, and secure footage storage.
Disaster Recovery Planning
Disasters don't wait—and neither do we. Our disaster recovery services ensure that critical data, applications, and systems are backed up and recoverable quickly, so you can bounce back from any event without extended downtime or data loss.
IT Compliance Services
Whether you're facing regulatory audits or client security requirements, we ensure your IT environment is aligned with the latest compliance standards. We help you identify gaps, implement controls, and document your compliance posture with confidence.
CMMC Compliance Services
We help defense contractors and subcontractors meet Cybersecurity Maturity Model Certification (CMMC) requirements through detailed assessments, gap remediation, and ongoing support—ensuring eligibility for Department of Defense contracts.
HIPAA Compliance Services
We partner with healthcare organizations to design, implement, and manage IT environments that fully support HIPAA compliance. From secure data access controls to audit trail management, we simplify the path to protecting patient information.
AI Strategy & Enablement
Unlock real ROI from AI with custom strategies designed for small to mid-sized businesses. Ener Systems helps you streamline operations, automate workflows, and integrate AI securely into your existing systems—without the complexity or risk.
What Onboarding Looks Like with Ener Systems
Your experience begins on site. We walk through our welcome kit, show you how to contact us, explain what to expect, and collect any unresolved issues. Then we move into implementation. We label and document devices, collect credentials, and begin system upgrades or transitions. We coordinate with your previous provider when possible to ensure a smooth handoff.
Non-working time per device is typically under five minutes, depending on your current setup. We get you operational fast without disrupting the flow of your business.
What Is Included in Your Managed IT Services Package
Our clients receive a comprehensive support and security package that includes:
Live-answer help desk with after-hours emergency response
Monitoring and patching of all devices and servers
Antivirus, email security, and MFA implementation
Backup management and test restores
Microsoft 365 security hardening and license optimization
Strategic vCIO services, including dashboards and insurer-ready documentation
Coordination with ISPs, copier vendors, and application providers
Optional services like jobsite LTE kits, Wi-Fi heatmaps, network segmentation, and compliance support
How Ener Continuously Improves Our Services
Improvement is part of our culture. Our team updates playbooks after every incident and tracks KPIs like response time and first-time fix rates. We host bi-monthly technical training and a monthly book club to stay sharp and bring more value to our clients. CSAT scores are gathered after each ticket and published during client reviews. Ride-alongs and jobsite visits help our technicians see the work environment firsthand.
We are also implementing AI-assisted monitoring and forecasting tools to proactively address issues and trends. This makes support faster and forecasting smarter, without relying on vendor hype.
How the IT Landscape Is Changing and What We’re Doing About It
More MSPs are being bought by large national firms. Our clients tell us that this often leads to less personal service and slower response times. Ener Systems remains independent and local to give our clients a better experience.
The role of insurers in cybersecurity is growing. MFA, backups, and logging are now mandatory. We build these requirements into every solution and provide documentation to satisfy audits.
Zero-trust architecture is becoming standard. We implement least-privilege access, especially for subs and jobsite workflows, to reduce risk exposure.
Cloud is not the only answer. We continue to recommend hybrid infrastructure that balances speed, cost, and file accessibility.
Artificial intelligence is transforming how IT operates. We are investing in practical automation, not flash, to help clients work faster and stay secure.
Our plan is simple: maintain a proven tech stack, automate where it matters, expand evidence-based reporting, and grow our local talent. Jobsite-ready support and fast response remain our highest priority.
FAQs
Frequently Asked Questions About Managed IT Services in New Orleans
What does managed IT actually include for a Louisiana small business?
Full-spectrum coverage: 24/7 system monitoring, helpdesk support (typically 8-second average answer for our clients), patch management, endpoint security with EDR, backup with verified recovery, business email management, password management rollout, security awareness training, plus strategic guidance through a fractional vCIO. The included scope is defined upfront in writing so there are no 'this isn't covered' surprises during an incident.
How much does managed IT cost for a 10-person business?
For a typical 10-person professional services firm in Louisiana: roughly $1,200–$2,500 per month for full managed IT. Construction firms with mobile crews and job-site connectivity needs run higher ($1,800–$3,500). Healthcare practices with HIPAA requirements run a bit higher too ($1,500–$3,200). We quote transparently after a free 15-minute discovery call — no surprise charges, no per-ticket fees, no overage billing.
Will switching to managed IT cause downtime?
Not if we plan it properly. Onboarding typically runs 2–4 weeks of parallel operation: we deploy monitoring + security agents, document the existing environment, identify gaps, and only transition production-critical systems on weekends or after-hours windows you approve. Most of our clients report zero business-hour disruption during the transition. We've onboarded hundreds of Louisiana businesses across 29 years.
Do you require a long-term contract?
Standard agreement is month-to-month with 30 days notice to cancel. We don't believe in trapping clients in multi-year deals — our retention comes from doing the work well, not contract terms. Some larger engagements (with custom hardware procurement or significant infrastructure builds) have annual terms by mutual agreement, but those are negotiated case-by-case, not pushed as default.
What's your response time when something breaks?
Critical issues (system down, security incident): immediate response, typically under 15 minutes to first engagement during business hours and under 30 minutes after-hours. Standard issues: 1-hour first-response target during business hours. We track and report response times monthly for every client; you'll see our actual performance, not just SLA promises.
How do you handle hurricane-season continuity for Louisiana clients?
Annual May continuity drill with every Louisiana client: verify cloud data replication is current, test the run-from-anywhere protocol, confirm offsite backup integrity, walk through evacuation steps, identify and elevate at-risk on-premise equipment. We don't wait for the storm. Our clients run cloud-first architectures so business operations continue from anywhere — accounting, customer data, payroll, email all live in the cloud.
Do you handle Microsoft 365 / Google Workspace administration as part of managed IT?
Yes. Account provisioning and deprovisioning, license management, MFA enforcement, conditional access policies, security baseline configuration, email anti-phishing setup (SPF/DKIM/DMARC), SharePoint/OneDrive permissions, Teams setup, mobile device management. We're a Microsoft Solutions Partner and have deep operational experience with both M365 and Google Workspace.
Can you work with our existing IT person or do we have to replace them?
We offer two engagement models. Fully outsourced managed IT (you have no internal IT) AND co-managed IT (we augment your internal team with specialized expertise, overflow capacity, after-hours coverage, and the security/compliance functions most internal IT teams don't have time for). Many of our larger clients have an internal IT manager plus our co-managed engagement — best of both worlds.
Our Trusted IT Partners
They handle every request with expertise and professionalism
Ener Systems has it all under control...
M.D.
I highly recommend you add them to your team
President
Covington, LA
Less Stress, Competitive Pricing, Great Relationship
President,
Covington, LA
I certainly have no qualms about recommending them...
Kenner, LA
Above and Beyond Customer Service
Corporate Affairs Manager,
Covington, LA
Great Service that Saves Time and Money
Vice President, Certified Finance & Insurance, Madisonville, LA
Madisonville, LA
Professional, Timely, and Affordable
Executive Director,
New Orleans, LA
Thank you...
Founder and Principal,
New Orleans, LA
Ener Systems has been an exceptional partner for our business
Placing High Value On Safety And Security
General Manager,
Covington, LA
Longtime Client, Longtime Benefit
Exec. VP Engineering,
Covington, LA
No Longer Worrying About IT Issues
Owner,
Covington, LA
One of the Best Business Decisions I Have Made
President,
Pear River, LA
Always looking out for my best interest...
Marrero, LA
Always delivers as promised!
New Orleans, LA
A True IT Partner That Keeps Us Running Smoothly
Covington, LA
Ener Systems consistently delivers the prompt and expert service we need
You ALWAYS provide us with excellent service.
General Manager
Covington, LA
ENER has provided significant support for our organization
Rene and his team have been a tremendous support to our business.
Taking the best care of our valuable data...
Kenner, LA
Schedule A Call
Looking for Managed IT Services in New Orleans?
Let's discuss how Ener Systems can reduce your IT risks, improve uptime, and support your growth.
