New Orleans
Co-Managed IT Services
Ener Systems delivers cybersecurity services in New Orleans designed specifically for construction firms, contractors, and skilled trades. For over 29 years, we've helped businesses across Orleans, Jefferson, and St. Tammany Parishes safeguard their data, secure their networks, and eliminate the tech risks that jeopardize project margins.
Our solutions aren't built around theory—they're built around your workflows. Whether you're managing job sites, estimating bids, or running QuickBooks from a field trailer, we make sure your systems stay protected against ransomware, phishing, and downtime. With us, cybersecurity isn't just IT—it's risk management that works for the real world.
Services
Our IT Services
We deliver business-critical IT solutions designed to protect your operations, support your growth, and eliminate downtime. Whether you're a construction firm, contractor, or a compliance-driven organization, our services are built to work the way your business does: fast, secure, and reliable.
Cybersecurity Services
Get true end-to-end protection against today's evolving threats. From firewalls and endpoint protection to email filtering and employee training, our cybersecurity stack is built around your workflows—so you're always secure without compromising productivity.
Managed IT Services
Our all-inclusive managed IT services provide ongoing support, monitoring, patching, and issue resolution—so you can focus on building your business, not fixing tech problems. We prevent issues before they impact your productivity.
Co-Managed IT Services
For companies with internal IT staff, our co-managed services offer the perfect partnership. We provide additional tools, advanced expertise, and scalable support—helping your team focus on strategic initiatives without burning out on daily support tickets.
Cloud Services
We help businesses transition to the cloud with purpose. From secure file sharing and scalable storage to cloud-based infrastructure and app hosting, our cloud solutions are designed to improve performance, boost mobility, and cut costs.
Phone Systems
Our phone solutions deliver enterprise-quality voice systems at a fraction of the cost of traditional phone lines. We handle design, implementation, call routing, and support—ensuring clear, reliable communication no matter where your team works.
Microsoft 365 Services
We make Microsoft 365 work harder for your business. From email migration to Teams collaboration and SharePoint optimization, we manage your licenses, support your users, and secure your Microsoft environment from end to end.
Business Video Surveillance Systems
Our surveillance systems go beyond basic camera installs. We provide intelligent, high-resolution video monitoring tailored for commercial environments, job sites, and high-risk areas—complete with real-time alerts, remote access, and secure footage storage.
Disaster Recovery Planning
Disasters don't wait—and neither do we. Our disaster recovery services ensure that critical data, applications, and systems are backed up and recoverable quickly, so you can bounce back from any event without extended downtime or data loss.
IT Compliance Services
Whether you're facing regulatory audits or client security requirements, we ensure your IT environment is aligned with the latest compliance standards. We help you identify gaps, implement controls, and document your compliance posture with confidence.
CMMC Compliance Services
We help defense contractors and subcontractors meet Cybersecurity Maturity Model Certification (CMMC) requirements through detailed assessments, gap remediation, and ongoing support—ensuring eligibility for Department of Defense contracts.
HIPAA Compliance Services
We partner with healthcare organizations to design, implement, and manage IT environments that fully support HIPAA compliance. From secure data access controls to audit trail management, we simplify the path to protecting patient information.
AI Strategy & Enablement
Unlock real ROI from AI with custom strategies designed for small to mid-sized businesses. Ener Systems helps you streamline operations, automate workflows, and integrate AI securely into your existing systems—without the complexity or risk.
When Each Model Fits
When co-managed IT actually beats fully outsourced for NO businesses
The choice between hiring a second internal IT person, going fully outsourced, or co-managed depends on specific signals in your business. Here's the practical framework we use when advising NO businesses on the decision.
Signal 1: Your Internal IT Person Is Burning Out
If your internal IT person is working 50+ hour weeks, taking calls on weekends, or visibly exhausted: co-managed almost always helps. We absorb the after-hours emergencies, the security/compliance overhead, and the strategic guidance work. Your internal person reclaims their day-to-day focus and stops looking at job listings.
Signal 2: You're in a Regulated Industry Without Compliance Documentation
If you're a NO healthcare practice without a current Security Risk Assessment, or a law firm without documented trust account controls, or a financial services firm without proper FINRA documentation: co-managed brings the compliance scope without disrupting the day-to-day expertise your internal IT has. Our compliance documentation work runs alongside your internal IT's operational work.
Signal 3: Your Business Hit 30+ Employees But Your Internal IT Is Still One Person
At 30+ employees, a single internal IT person can't realistically maintain cybersecurity, helpdesk responsiveness, strategic planning, AND application administration. Co-managed lets you keep that internal person (with their institutional knowledge) and add the scope they don't have time for. Hiring a second internal IT person costs $65,000–$95,000/year fully loaded; co-managed engagement is typically $30,000–$54,000/year.
Signal 4: You're About to Lose Your Internal IT Person
If your internal IT is leaving in 30–60 days: co-managed gives you continuity during the transition. We can absorb their scope immediately, then either hand back to a replacement or convert to fully outsourced. Several NO businesses have used co-managed specifically to bridge IT staffing transitions.
What Co-Managed Doesn't Solve
Co-managed isn't a fix for an internal IT person who's incompetent, or for a culture where IT is treated as overhead instead of strategic. We can augment a competent internal IT person dramatically; we can't make an incompetent person competent. If your internal IT situation is fundamentally broken, fully outsourced is usually the cleaner answer.
NO-Specific Co-Managed Realities
NO businesses face specific co-managed considerations: hurricane evacuations may displace your internal IT person while the business needs to keep running (we cover that gap), Mardi Gras parade routes affect CBD office access for two weeks annually (we run from our Girod Street office through Carnival), and cross-Causeway commuter dynamics mean your internal IT may be remote on weather days when on-site work is needed (we cover that too). Co-managed engagements with NO businesses are designed around these realities.
FAQs
Frequently Asked Questions About Co-Managed IT Services in New Orleans
What's co-managed IT and how does it work for a New Orleans business?
We partner with your existing internal IT person/team rather than replacing them. Your internal IT keeps day-to-day operations + institutional knowledge; we add specialized capabilities (cybersecurity, compliance, after-hours coverage, vCIO strategic guidance) that single-person internal IT teams can't realistically maintain. For NO businesses with 30+ employees and an internal IT person, this is usually the right model.
When does co-managed make sense vs. fully outsourced for a NO business?
Co-managed fits when you have: an internal IT person who handles day-to-day, institutional knowledge of your applications, but gaps in cybersecurity or after-hours coverage. Fully outsourced fits when you have no internal IT (typically businesses under 25 employees). For NO businesses specifically: many that grew through Katrina recovery have a long-tenured internal IT person who knows the legacy systems — co-managed lets you keep that knowledge while adding modern security/compliance.
How do you handle hurricane evacuations under a co-managed model?
We become the continuity engine when your internal IT person evacuates with their family. Our team continues monitoring, responding to incidents, managing cloud infrastructure, and keeping the business operational during the 2–4 week period your internal IT might be displaced. Pre-storm: we coordinate with your internal IT on evacuation handoff. During storm: we run everything. Post-storm: clean handback when your internal person returns.
Will our internal IT person feel threatened by your involvement?
Properly structured, no — most co-managed clients' internal IT becomes MORE valuable, not less. We handle the security/compliance/after-hours scope that was creating burnout for internal IT; they focus on the application + user-facing work where their institutional knowledge matters. We're explicitly NOT trying to take their job. Our retention with co-managed clients is high because the internal IT person becomes our internal advocate.
How do you split responsibility between your team and our internal IT?
Documented in a written RACI matrix at engagement start. Typical NO co-managed split — internal IT owns: end-user support, application administration (case management software for law firms, EHR for medical, POS for restaurants), hardware procurement, vendor coordination. We own: security stack management, patch management, monitoring/alerting, backup engineering, compliance documentation, after-hours emergency response, vCIO strategic guidance, M365/Google Workspace administration.
What's the cost difference between co-managed and fully outsourced for a 50-person NO business?
For a 50-person business in NO: fully outsourced might run $5,000–$8,000/month; co-managed typically $2,500–$4,500/month. The cost difference reflects your internal IT person carrying the day-to-day load. Adding our co-managed engagement to an existing internal IT structure is usually a smaller line item than businesses expect — and significantly less than hiring a second internal IT person.
Can we keep our existing ticketing system, or do you require yours?
Either works. Many NO co-managed clients keep their existing ticketing (we add our engineers as users); some prefer migrating to ours; some run both with bidirectional sync. We don't force a tool change just because we prefer a different stack. Integration matters more than brand. Common NO ticketing systems we work with: Autotask, ConnectWise, Freshservice, ServiceNow, Jira Service Management.
Do you provide cybersecurity training for our employees as part of co-managed?
Yes, in most engagements. Phishing simulations monthly, security awareness training in 2–4 minute video modules, NO-specific phishing lures (parade season, hurricane evacuation themes, local vendor impersonation), reporting workflows for suspicious emails, and detailed tracking by employee. Your internal IT person can see exactly which employees need additional training. Human-layer security is the lowest-cost, highest-ROI cyber investment most businesses can make.
Our Trusted IT Partners
Great Service that Saves Time and Money
Vice President, Certified Finance & Insurance, Madisonville, LA
Madisonville, LA
ENER has provided significant support for our organization
Rene and his team have been a tremendous support to our business.
Always delivers as promised!
New Orleans, LA
They handle every request with expertise and professionalism
You ALWAYS provide us with excellent service.
General Manager
Covington, LA
Thank you...
Founder and Principal,
New Orleans, LA
Taking the best care of our valuable data...
Kenner, LA
Ener Systems has it all under control...
M.D.
A True IT Partner That Keeps Us Running Smoothly
Covington, LA
I highly recommend you add them to your team
President
Covington, LA
No Longer Worrying About IT Issues
Owner,
Covington, LA
Longtime Client, Longtime Benefit
Exec. VP Engineering,
Covington, LA
Ener Systems has been an exceptional partner for our business
Always looking out for my best interest...
Marrero, LA
One of the Best Business Decisions I Have Made
President,
Pear River, LA
Less Stress, Competitive Pricing, Great Relationship
President,
Covington, LA
Ener Systems consistently delivers the prompt and expert service we need
Professional, Timely, and Affordable
Executive Director,
New Orleans, LA
Above and Beyond Customer Service
Corporate Affairs Manager,
Covington, LA
I certainly have no qualms about recommending them...
Kenner, LA
Placing High Value On Safety And Security
General Manager,
Covington, LA
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Don't wait until your next breach to act. Let us show you where your business is exposed—and how to fix it before it costs you.
