New Orleans
IT Support in New Orleans
Whether you're pouring concrete, preparing bids, or running payroll, technology shouldn't be the thing holding your business back. We've been providing dependable IT support in New Orleans and the Northshore region for over 25 years—helping small and mid-sized businesses stay online, secure, and productive.
We're not just here to fix problems—we're here to prevent them. Our proactive approach means fewer tech fires to put out, smoother day-to-day operations, and fewer costly work stoppages.
Services
Our IT Services
We deliver business-critical IT solutions designed to protect your operations, support your growth, and eliminate downtime. Whether you're a construction firm, contractor, or a compliance-driven organization, our services are built to work the way your business does: fast, secure, and reliable.
Cybersecurity Services
Get true end-to-end protection against today's evolving threats. From firewalls and endpoint protection to email filtering and employee training, our cybersecurity stack is built around your workflows—so you're always secure without compromising productivity.
Managed IT Services
Our all-inclusive managed IT services provide ongoing support, monitoring, patching, and issue resolution—so you can focus on building your business, not fixing tech problems. We prevent issues before they impact your productivity.
Co-Managed IT Services
For companies with internal IT staff, our co-managed services offer the perfect partnership. We provide additional tools, advanced expertise, and scalable support—helping your team focus on strategic initiatives without burning out on daily support tickets.
Cloud Services
We help businesses transition to the cloud with purpose. From secure file sharing and scalable storage to cloud-based infrastructure and app hosting, our cloud solutions are designed to improve performance, boost mobility, and cut costs.
Phone Systems
Our phone solutions deliver enterprise-quality voice systems at a fraction of the cost of traditional phone lines. We handle design, implementation, call routing, and support—ensuring clear, reliable communication no matter where your team works.
Microsoft 365 Services
We make Microsoft 365 work harder for your business. From email migration to Teams collaboration and SharePoint optimization, we manage your licenses, support your users, and secure your Microsoft environment from end to end.
Business Video Surveillance Systems
Our surveillance systems go beyond basic camera installs. We provide intelligent, high-resolution video monitoring tailored for commercial environments, job sites, and high-risk areas—complete with real-time alerts, remote access, and secure footage storage.
Disaster Recovery Planning
Disasters don't wait—and neither do we. Our disaster recovery services ensure that critical data, applications, and systems are backed up and recoverable quickly, so you can bounce back from any event without extended downtime or data loss.
IT Compliance Services
Whether you're facing regulatory audits or client security requirements, we ensure your IT environment is aligned with the latest compliance standards. We help you identify gaps, implement controls, and document your compliance posture with confidence.
CMMC Compliance Services
We help defense contractors and subcontractors meet Cybersecurity Maturity Model Certification (CMMC) requirements through detailed assessments, gap remediation, and ongoing support—ensuring eligibility for Department of Defense contracts.
HIPAA Compliance Services
We partner with healthcare organizations to design, implement, and manage IT environments that fully support HIPAA compliance. From secure data access controls to audit trail management, we simplify the path to protecting patient information.
AI Strategy & Enablement
Unlock real ROI from AI with custom strategies designed for small to mid-sized businesses. Ener Systems helps you streamline operations, automate workflows, and integrate AI securely into your existing systems—without the complexity or risk.
FAQs
Frequently Asked Questions About IT Support in New Orleans
What’s included in your IT support services?
Our IT support includes remote helpdesk access, onsite support when needed, proactive monitoring, software updates, cybersecurity measures, and issue resolution across your network, devices, and systems. We tailor everything to your unique workflows and business goals.
How fast is your response time?
We pride ourselves on fast, responsive service. Most issues are resolved within minutes through remote support, and when onsite visits are necessary, we dispatch technicians the same or next business day depending on urgency.
Do you support software like QuickBooks, ProCore, and Microsoft 365?
Yes, we have deep experience supporting industry software like QuickBooks, ProCore, Sage, Microsoft 365, and other construction and back-office tools. We don't just keep the software running—we help you use it more effectively.
Is your IT support local or outsourced?
Our team is 100% local, based right here in Covington, LA. We know the area, the business environment, and how to support Louisiana companies better than any out-of-town provider ever could.
Can you work with my internal IT person?
Absolutely. Many of our clients have internal IT staff but need help with complex projects, escalated tickets, or after-hours coverage. Our co-managed IT support solutions give your in-house team the backup they need.
What does your cybersecurity support include?
All support plans include endpoint protection, firewall configuration, email filtering, multi-factor authentication, and regular system patching. We also offer employee cybersecurity awareness training and advanced risk assessments for higher compliance needs.
How do I know if I’m paying too much for bad support?
If you're constantly putting out IT fires, waiting too long for help, or dealing with the same issues over and over, you're not getting your money's worth. Schedule a free IT consultation—we'll review your setup and tell you where your current provider is falling short.
Schedule A Call
Ready for Better IT Support?
It's time to stop losing time, bids, and sanity over recurring IT problems. Let Ener Systems give you the fast, local, business-first support your team deserves.