Common Challenges
The Real Cost of Poor IT in a Professional Services Firm 

I never have to think or worry about IT anymore. Ener Systems has it all under control. My experience so far with Ener Systems has been nothing but amazing; they have consistently gone above and beyond our expectations. René, the technician that works with us from Ener Systems is one of the best engineers that I've ever worked with. He is forward thinking and plans out what we're going to need in the months and years to come instead of thinking only quick fix and short term. He's taken care of everything and it really has made my life a heck of a lot easier. The capabilities they bring to the table are everything we were looking for. They are dedicated, very professional and always available. There hasn't been one time that I have called Ener Systems where I didn't get a prompt response. I've called him late in the evening and early in the morning outside of normal business hours and they're always available and willing to help in whatever I need.

We had a full time IT employee for our small company. It was hard to find a full-time position for them, and we went through several because we could not keep them busy. Now we have someone whenever we need them without the extra full-time employee. This is our first outsourced IT company; however, we have never had a single problem. We make a great team.

Congrats to Ener Systems for winning the Gold in Times Picayune's Best of St. Tammany for IT/Computer Services. Ener provides amazing service to our local office through tech support and cyber security. René has also been a great mentor to me. If you are a small business, I highly recommend you add them to your team.

Since partnering with Ener Systems, the biggest benefit has been our ability to fully onboard new team members in just a few hours and receive immediate remote support whenever needed. We no longer need an in-house IT person - their proactive support keeps our operations running smoothly and allows us to stay focused on serving our clients.

What sets Ener Systems apart is their responsiveness and communication. Unlike other firms we've worked with, their team takes action quickly and genuinely cares about our success. In an industry like ours that depends entirely on IT, their speed and reliability make all the difference.

If you're on the fence, I'd say jump over - you won't regret it. Ener Systems is more than just an IT firm; they're a partner who treats your business like their own.

Our experience has been nothing short of exceptional. This team consistently delivers prompt, reliable solutions, no matter the challenge. Whether it's networking, phone systems, computer or server security, they handle every request with expertise and professionalism. We've never been let down and truly value their commitment to keeping our technology running smoothly. Highly recommend their services!

As a solo staff member, I've relied heavily on their technical support and cyber security expertise, which have greatly improved our performance and resilience. ENER's protocols have ensured top-notch security and seamless business continuity. Their team provides timely, highly proficient support, saving me countless hours of frustration and lost productivity. I couldn't be happier with their service and highly recommend ENER to anyone seeking reliable, expert IT solutions.

We have confidence in Ener Systems and complete confidence in their suggestions and recommendations when it comes to our own improvement of technology. Ener Systems always delivers as promised! René is the only computer consultant who will tell you the truth and give you real solutions that work the way they are supposed to. I cannot say enough good things about them!

Their IT expertise is exceptional—they are incredibly responsive, ensure our systems stay updated, and proactively manage all our cybersecurity needs. Although our IT department is outsourced, Rene's dedication and seamless service make it feel as though they are an integral part of our in-house team. We highly recommend Rene for any business looking for reliable and professional IT solutions.

We've trusted Ener Systems with our IT needs for over a decade, and they continue to exceed expectations. Their team is incredibly knowledgeable, efficient, and quick to resolve any issues that arise. In our business, where we rely heavily on our computer systems for daily operations, having reliable IT support is critical. Ener Systems consistently delivers the prompt and expert service we need to keep everything running smoothly. I highly recommend them to anyone seeking dependable IT solutions.

WOW! That is all I can say about René and the team at Ener Systems. It's so nice to know that my entire network is handled so I can focus on my business. I've worked with a number of other computer consultants in the past and no one can touch their level of service or expertise. Ener Systems does things differently. Instead of simply resolving the issue at hand with a temporary fix, they give me options that will enhance functionality. Ener Systems is always looking out for my best interest. I have the peace of mind knowing I have someone to call who will get us back up and running ASAP if something goes down. You almost can't put a price on it. I trust Ener Systems and have a personal relationship with the owner. That's important to me because it gives me confidence that I can completely trust her.

"Over our many years working together with Ener Systems, I find that they not only provide great recommendations for managing our system, but also provide the expertise that we need to grow and update to keep our environment safe and highly available. After many years of personal service from the Ener Systems team, I see them as part of our team. Their company does a great job in assuring that our system is safe, secure, and highly functional. While I do not have experience working with other IT companies, I know that Ener Systems is a great company with great leadership! After almost 12 years of service, I have no regrets and am grateful for the service that Ener Systems provides to us and our employees."

The single greatest benefit to our company since having Ener Systems become our sole IT firm is less stress and being able to focus on our day-to-day business. Having a working relationship with Rene Miller is also a great benefit.

Ener Systems also has competitive pricing for the value of services provided, which stands out from other IT firms.

If someone is on the fence about choosing an outsourced IT company, I would ask them to contact Ener System's references and describe their current experience.

Their team is not only highly skilled but also incredibly dependable, always available whenever we need their assistance. Their dedication to service and responsiveness is unmatched, and they have consistently gone above and beyond to ensure our needs are met promptly and efficiently. Ener Systems has truly surpassed all our expectations, and it's rare to find a company so committed to excellence. We highly recommend their services to anyone seeking a reliable and top-tier IT support provider.

The single biggest benefit since using Ener Systems is that my team and I no longer need to worry about dealing with IT issues. Previously, I would have spent hours trying to solve IT issues that may arise day to day. The support and prompt service we receive from Ener Systems is exceptional! Having a partnership with an IT company is never something someone prioritizes until something crashes, and it is too late. Make an investment in your success by delegating these tasks to the professionals so that you can focus on building your business.

The single greatest benefit to us is having someone to call when something isn't functioning properly. Having an IT company knowing the ins and outs of our business is priceless.

Ener Systems responds immediately with great follow through. This is superior to other IT firms we have used in the past.

I actually know the staff. They feel personable, and we have a great rapport. They are professional, timely, knowledgeable, and affordable.

Ener Systems is Very Sensitive to the Fact that We Don't Have the Big Bucks to Spend on IT; They Bend Over Backwards to Make Something Work without a Huge Outlay of Cash. René, my contact at Ener Systems, always knows what's going on with my network and does a lot of the maintenance and support in the background so we aren't interrupted. Sometimes I just cannot believe how on top of things they are! I remember calling or sending René an e-mail on a Saturday night and he responded to me immediately. I don't even remember what the issue was but he was on it - I mean he was right there! If I decide that I need to reset my server, he's on the phone with me telling me my server is down! It's all done remotely and that's very convenient for us. If there's something that goes wrong, I call and explain what the problem is and he has it fixed either by phone remotely or sends a technician in to take care of it and in a very timely fashion. I certainly have no qualms about recommending them.

Our company is based on electronic data. Ener Systems designed, implemented and maintains the backups of our valuable data and our disaster recovery plan. Our minds are put to ease knowing Ener Systems is taking the best care of our valuable data. We have not lost any data under the care of Ener Systems.

Peace of mind is the single biggest benefit to having Ener Systems take over our IT. It is comforting to know Ener Systems is watching out for us.

As opposed to other IT firms, the monthly fee compared to hourly billing is great. We know what our cost is, and we also know that it is in Ener Systems' best interest to keep us running smoothly.

Ener Systems was truly one of the best business decisions I have made. The support department is quick to respond and extremely knowledgeable and helpful.