# On-Call SMS Alerts | Ener Systems, LLC

Source: https://www.enersystems.com/on-call-sms/

> Ener Systems On-Call SMS Alerts: an internal, staff-only text message program that notifies on-call technicians when an after-hours help desk ticket is created. Not a consumer or marketing service.

# Ener Systems On-Call SMS Alerts

### Ener Systems

Ener Systems uses SMS to notify its on-call technicians when an after-hours help desk ticket is created, so the on-call tech can respond promptly. This program is for **Ener Systems staff only** — it is not a consumer or marketing service, and we do not send marketing text messages to clients or the public.

### Who receives messages

Ener Systems technicians who are on the on-call rotation.

### Message frequency

Varies; messages are sent only when an after-hours ticket arrives.

### Cost

Message and data rates may apply.

### How to opt in

Text **START** (or **YES** or **UNSTOP**) to the program number, or confirm enrollment with Ener Systems IT.

### How to get help

Reply **HELP** to any message, or email [support@enersystems.com](mailto:support@enersystems.com).

### How to opt out

Reply **STOP** at any time to stop messages. You will receive one confirmation message and no further messages after that.

### Privacy

Mobile numbers collected for this program are used solely to deliver on-call alerts and are never sold or shared with third parties for marketing. See our [Privacy Policy](https://www.enersystems.com/privacy-policy/) for details.

### Terms & Conditions

Full program terms are on the [On-Call SMS Alerts Terms & Conditions](https://www.enersystems.com/on-call-sms-terms/) page.