# On-Call SMS Alerts Terms & Conditions | Ener Systems, LLC

Source: https://www.enersystems.com/on-call-sms-terms/

> Terms and conditions for the Ener Systems On-Call SMS Alerts program: an internal, staff-only text message service for on-call technicians. Includes message frequency, cost, opt-in, HELP, STOP, privacy, and carrier disclaimer.

# Ener Systems On-Call SMS Alerts — Terms & Conditions

### Ener Systems

These terms govern the Ener Systems On-Call SMS Alerts program. By opting in, you agree to the terms below. See the [program opt-in page](https://www.enersystems.com/on-call-sms/) for a summary.

### 1. Program description

Ener Systems sends one-way SMS alerts to its on-call technicians when an after-hours help desk ticket is created. This program is for **Ener Systems staff only**; it is not a consumer or marketing service.

### 2. Message frequency

Message frequency varies and depends on ticket volume; messages are sent only when an after-hours ticket arrives.

### 3. Cost

Message and data rates may apply, per your mobile carrier plan.

### 4. Opt in

Text **START** (or **YES** or **UNSTOP**) to the program number, or confirm enrollment with Ener Systems IT.

### 5. Help

Reply **HELP** to any message, or email [support@enersystems.com](mailto:support@enersystems.com).

### 6. Opt out

Reply **STOP** at any time to stop messages; you will receive one confirmation and no further messages.

### 7. Privacy

Mobile numbers are used solely to deliver on-call alerts and are never sold or shared with third parties for marketing. See the Ener Systems [Privacy Policy](https://www.enersystems.com/privacy-policy/) for details.

### 8. Carrier disclaimer

Carriers are not liable for delayed or undelivered messages.